What Does 21 Years of Customer Satisfaction Look Like? Read Real Tigé Owner Stories

Real stories behind the industry's most-awarded wakesurf and wakeboard boats.

There's a reason Tigé Boats has earned the NMMA (National Marine Manufacturers Association) Customer Satisfaction Index Award 21 times—when no inboard manufacturer has won it more. It's what happens when thousands of families spend their weekends behind boats that actually deliver.

The CSI Award requires the highest satisfaction ratings from real owners who purchased boats in the past year and completed independent surveys on product quality, dealer support, and whether they'd recommend the boat to a friend. Tigé has hit that benchmark 21 times.

But numbers only tell part of the story. The real story is what happens on the water.

Wake Boats Built for How People Actually Use Them

"I've logged 140 hours on my 2025 Tigé Ultré 23ZX, and it's been flawless," says Daniel D., who's pushed his Ultré 23ZX hard in Southern California. "The wake is clean, the GO surf system is easy, and the thruster is a total game-changer for docking. Sound and lighting are top-tier. Storage is smart and tech is seamless. Everything about this boat feels premium. Easily the best wake/surf boat I've ever owned."

That last line—"best I've ever owned"—comes up constantly in our owner reviews. These aren't first-time boat buyers writing reviews without experience. Most are experienced watersports families who've owned multiple boats and know exactly what they're comparing against.

Kevin F. puts it bluntly: "The Ultré ZX is the best ski and wakeboard boat that we've owned. It's a beautiful boat both on and off the water, and it performs better than any other. The superior quality of the boat and how it's made makes it easy to drive. The thrusters are a complete game-changer. My kid even talks about how easy the boat is to turn and park. 10/10 would recommend this boat to anyone on the fence about buying."

When your kid is bragging about how easy the boat is to dock, you know the engineering actually works.

Performance That Shows Up Every Weekend

The GO System is Tigé's answer to a problem every surf boat owner knows: dialing in the perfect wave shouldn't require a PhD. Adjust ballast, surf side, and wave shape from one screen. Get pro-level surf waves without spending 20 minutes moving weight around.

"Our daughters put 100 hours on the boat in 6 weeks, living their best lives," says Mike S. That's the point—less time tweaking settings, more time riding.

But simple doesn't mean compromised. The wake performance is what keeps riders coming back. "25 years of skiing, wakeboarding, and surfing, and Tigé is the only boat I'll own," says Christopher S. "The build, value, and performance are far and away the best in the sport boat industry."

Joe J, who upgraded from an ATX 24 Type-S to a Tigé 24RZX, describes the difference: "Looking for more luxury, storage, style, and newer electronics. The 24RZX was more than imaginable. Smooth and solid feeling in the water, plus a turning radius that was ridiculous. Power increase and more efficiency in electronic control make this boat impressive. The wake management system takes all the hard work out of where to begin and allows you to tweak the wake. Love!"

Hand-Built Quality You Can See and Feel

Every Tigé is hand-built in Abilene, Texas—and owners notice the difference immediately. Every hull is hand-laid. Every interior is hand-crafted. Every boat moves through production with technicians who've built thousands of these and know when something isn't right.

"My new Tigé Ultré ZX is an absolute masterpiece—hand-built from start to finish, and it shows," says Darrell H. "The gold metal flake shines like diamonds on the water, and the craftsmanship is first-class in every detail. If you're looking for a boat that delivers both luxury and top-tier performance, the Tigé Ultré is it. Smooth, powerful, and stylish—it's like having first-class accommodations on the water."

Brandon P., a first-time surf boat owner with a Z3, noticed it immediately: "Boat House Marine recommended this particular boat they built and it has been perfect—fit and finish is awesome, performance is great. We enjoy it every time we are out. It's definitely a head turner. We will continue our upgrades with Tigé in the future."

That attention to detail isn't just aesthetic—it translates to boats that hold up season after season. "I have owned smaller boats and Jet-Skis in the past, but it was time for an upgrade," says Nishanth J., who moved up to a 22RZX. "We went to multiple dealers and looked at multiple brands of boats. The Tigé quality is amazing."

Dealer Experiences That Actually Matter

Here's something most boat companies don't talk about: the dealer experience can make or break ownership. You can build an incredible boat, but if the dealer doesn't have your back when something goes wrong or when you need help dialing in your setup, satisfaction tanks.

Tigé's dealer network consistently shows up in owner reviews—not as an afterthought, but as a core reason people buy and stay loyal.

"The team at WWS Tigé in Denver continues to exceed expectations in Sales and Service. Truly the very best!" says Jeff S., now on his fifth Tigé. Yes, fifth. That's not brand loyalty—that's proof the entire ownership experience works.

Cristian I. had a similar experience with Charlotte Ski Boats: "I recently purchased a new boat, and my dealer was fantastic from start to finish. They were knowledgeable, friendly, and made the entire process smooth and stress-free. Every question I had was answered clearly, and they took the time to make sure I understood all the features of my new boat. The customer service was top-notch, and I truly felt valued as a customer."

Why Owners Buy Their 5th and 6th Tigé

Most people don't buy five of the same brand of anything unless every part of the experience delivers.

"This is a fantastic boat inside and out," says Jeff S. about his fifth Tigé, a 24RZX. "Tremendous amount of well-designed storage space inside and great looks outside! Great surfing wave—long, huge, and adjustable. The Raptor 460 is quiet and powerful. We love the boat!"

Zach G. is even more succinct: "I'm currently on my 6th Tigé! Great quality, outstanding dealership."

Six boats. Think about that. That's not just repeat business—that's a family that has grown up wakesurfing and wakeboarding behind a Tigé, upgrading as their needs change, but never considering switching brands.

Award-Winning Innovation That Owners Actually Use

This year's CSI recognition comes alongside major industry awards for Tigé's flagship model. The Ultré ZX earned both Watersports Boat of the Year from Boating Magazine, along with being named Boating Industry's 2025 Top Product—recognition that validates what owners have been saying all along.

From the Ultré ZX's cutting-edge design to the versatile Z3 and performance-driven RZX models, Tigé's lineup consistently earns top marks because the innovation isn't just for show. The GO System, Alpha E4 Powered Tower, Convex V Hull, TAPS technology—these aren't features that look good in brochures and then sit unused. They're technologies that make every day on the water better.

What 21 Years of Award-Winning Customer Satisfaction Actually Means

On each NMMA CSI survey, Owners rate everything from boat performance and engine reliability to how quickly their dealer resolved issues, whether the sales process was transparent, and if they'd recommend the brand to friends and family. They evaluate the condition of the boat at delivery, the quality of the on-water demonstration, and whether warranty terms were clearly explained. It measures dealer facility appearance, financing options, service reputation, and whether commitments were actually fulfilled.

In other words: the survey captures the entire ownership experience—not just how the boat runs, but whether the dealer had your back, whether you felt heard during the purchase, and whether you'd do it all over again.

"We're honored to receive the CSI Award for the 21st time," said Charlie Pigeon, Founder and Owner of Tigé Boats. "Customer satisfaction requires exceptional boats and exceptional support throughout ownership. We're proud of what we build, but we're equally proud of how we stand behind it. We're grateful our customers continue to put their trust in us."

Discover why customers continue to choose Tigé Boats. Explore the complete lineup at www.tige.com.